Shipping policy

Shipping Policy

At My Scents Collection, we aim to deliver your favorite fragrances quickly and safely.

Order Processing Time
Orders are usually processed within 1–2 business days after confirmation.

Delivery Time
Estimated delivery times are:

• All cities in Pakistan: 3–5 business days

Delivery times may vary depending on location and courier service.

Shipping Charges
Shipping charges may vary depending on promotions or location and will be shown during checkout.

Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or WhatsApp so you can track your shipment.

Cash on Delivery
Cash on Delivery is available across most cities in Pakistan. Customers are requested to keep the exact payment ready at the time of delivery.

Delayed or Failed Delivery
If the courier fails to deliver due to incorrect address or unavailability of the customer, the order may be canceled.

Damaged Parcel
Customers are advised to check the parcel at the time of delivery. If the package appears damaged, please record a video while opening the parcel and contact our support team immediately.